The Samurai and Mrs. Samurai share some highlights from the inaugural Appliantology Peer Group meeting. One of the topics discussed was the idea of doing electronic control board repairs as part of an appliance repair business.
You can listen to just the audio portion of the vodcast in the player below:
Samurai Appliance Repair Man and Mrs. Samurai suss out various angles and facets in a sensational recent news story where a Sears contractor tech attacked a customer. Lots of interesting lessons from this story for both customers and in-home service professionals.