Master Samurai Tech Academy Blog | Appliance Repair Training

Diagnosing two different no-start complaints in electric dryers

Posted on November 20, 2018 by - Academy Talk, Career Talk, Tech Talk

"My dryer won't start. I think it's the belt."

Many people mistakenly think that working on an electric dryer is easy Parts-changing-monkey work. Just swap out the part that isn't doing its thing, right?

Oh, no, my bruthahs and sistahs. Electric dryers can have interesting circuits that are fun to troubleshoot... if you know your stuff. If you can’t troubleshoot the electric circuits in these “low tech”, Old Skool appliances, how can you expect to troubleshoot the modern, computer-controlled appliances? We teach this in the Fundamentals course.

Both of the electric dryers in the video below wouldn't start. The causes were different, but in both cases we were able to find the exact failure by gazing upon the schematic diagrams and doing a few measurements from the control panel. Minimum disassembly, maximum bad-assery. This is the power of knowing basic electricity and circuits. Learn more, earn more!

 

 

This video demonstrates a powerful troubleshooting tool: Electrically Equivalent Points (EEPs). By identifying EEPs on the schematic, you can speed up your diagnosis and prevent unnecessary disassembly. Work smarter not harder!

 

 

Refrigerator Sealed System Diagnosis using Condenser Temperature Split

Posted on November 1, 2018 by - Academy Talk, Tech Talk, Video Repair Tips

In this short video, the Samurai demonstrates how understanding how sealed systems work and move heat can be used to make non-invasive diagnostics on refrigerator sealed systems. In this case, we're using a design criteria for condensers called "temperature split". This is the difference between the condenser's SATURATION temperature and the ambient temperature. Saturation is the key here because you don't want the superheated or sub cooled part of the condenser for your condenser temperature.

 

We teach sealed system thermodynamics, operation, troubleshooting, and repair in the Refrigerator Repair course at the Master Samurai Tech Academy. Self-paced, online, on-demand 24/7.

 

A Halloween Tale that will chill you to the bone…

Posted on October 31, 2018 by - Academy Talk

Jim (not his real name) was an ordinary appliance technician going out on an ordinary service call. Or so he thought.

He pulled up to the house, got his tools together, and walked up the driveway. The house was a ramshackle in desperate need of a paint job. But that was all right, Jim told himself, he’d be in and out in a jiffy. He was here to fix a fridge, how hard could it be? “I’ve seen worse,” he thought.

The moment he knocked on the door, blood-chilling shrieks came from inside. Jim winced. The door opened and two tiny dogs, like miniature, fat hounds from Hell, came waddling out. From the dank depths of the house, the customer emerged preceded by a sulfurous cloud of smoke. A cigarette with a bright orange tip was pinched in between her lips. She pulled the cigarette out and puffed a stream of acrid smoke in Jim’s face.

“You the appliance guy?” the customer asked.

“I am,” Jim said, coughing as discreetly as possible.

“Well, come in. I’ll show you where the fridge is.”

The dogs raced around Jim’s feet, tripping him up as Jim crossed the threshold. He sighed and said, “Cute dogs, but do you mind calling them over to you?”

The customer screamed her dog’s names a dozen times then finally grabbed them and stuffed them into a room off of the hall. 

She led Jim down the dark hallway into a room at the end and flicked a switch. After a second, a single fluorescent bulb flickered on, then off, and back on. The greenish light showed off the impressive display of detritus covering every available surface in the kitchen.

A TV came to life and blared at full volume. It nearly blasted Jim back down the hallway. 

“Ma’am, can you turn that down?” Jim asked.

“What?” the customer yelled. 

“Please turn that down!” Jim yelled.

“Sheesh, why you gotta yell?!” she shuffled over to the TV and fiddled with the dial.

Jim shrugged to himself. “All in a day’s work”, he thought, “I can handle it.”

His customer rasped, “It’s making a funny noise. My husband is an engineer, and he’s sure it’s the fan.”

Jim inwardly rolled his eyes, but just said, “Okay, ma’am, I’m just going to check it out to make sure.”

He chuckled to himself and thought, “Old Jim, cool as a cucumber! I can handle this job. Easy money - just a little common sense and a few tricks of the trade is all that’s needed!”

He started feeling around for the tech sheet. Immediately, his fingers hit something fuzzy. He pulled out a dead mouse. Tossing it aside without so much as a grimace, Jim stuck his hand back in. His fingers slid past something slimy—he didn’t really want to know what that was. When Jim’s arm was in up to his shoulder, his fingertips felt the empty pouch where the tech sheet should have been.

A few drops of sweat beaded up on his forehead, but he took as deep a breath as he dared to in that hellhole and calmed himself. “That’s all right,” he thought, “I know what to do.” Jim had a backup plan.

He took his cellphone out. He pulled up the number for tech line. But nothing happened. Jim’s heart began to sink. He tried again. The same thing. He looked at his phone. There was no signal. Jim was really sweating now. He wiped his forehead with his sleeve. He was going to have to go in blind. 

He pulled out the control board in the hopes he could figure something out. But beneath the control board was a confused tangle of wires of different colors. Red, purple, green, brown, they all snaked around each other and knotted together. Jim licked his lips. He had no idea what to do. Suddenly the wires were getting longer and longer, reaching out towards him, winding around his neck and cutting off his air. All the while, the customer was lurching at him, croaking, “Why aren’t you fixing my fridge?! Fix my fridge!!!!”

Jim woke up in a cold sweat, screaming. With shaky hands, he grabbed his smartphone off the night table and opened up the Master Samurai Tech Academy site. There they were - the training courses he had enrolled in so that he could finally up his game and have the knowledge and troubleshooting skills he needed to never have that sinking feeling again. 

He took a deep breath, chuckled a bit at that awful nightmare, then fell back onto his pillow, comforted by the knowledge that he was soon going to be master of his trade.

 

Vacation Notice: July 6-16, 2018

Posted on June 4, 2018 by - Academy Talk

Team Samurai is taking a rare vacation together to celebrate Mother of Samurai's 80th birthday with the extended Samurai clan this July.

Our internet access will be limited and we'll be on the other side of the world from most of you, but we will check in every day to take care of student needs.

What This Means For You

The beauty of online training is that most of it happens between you and the course software, without needing us to move things along. So most of you will be unaffected by our vacation.

But there are times when it becomes interactive, such as:

  • Midterm or Final exam grading on the Fundamentals course
  • Ask the Teacher Forums questions
  • Quiz or Exam Reset Requests

We will continue to take care of those needs, but our response time will be slower than usual.

To minimize any disruption of your course progress during this vacation period of 7/6 thru 7/16, keep the following in mind:

  • Be extra careful with your second attempts on quizzes and exams, so that you are less likely to need a reset.
  • Communicate with your supervisor (if applicable) about any deadlines for your training. Let them know things might move a little more slowly that week, if you happen to need Forum questions answered or an exam graded.
  • If you are worried about your course access ending during that time or any other issues regarding keeping your progress going during that time period, contact us ahead of time and we'll help you out.

Any contact forms that are sent in will be read and responded to, it will just take longer than our usual prompt turnaround.

Thank you for your patience as we take the opportunity to celebrate a special event with our family!

MST Radio Episode 28: Selling New Appliances

Posted on March 28, 2018 by - Business Talk, MST Radio

Special guest, Justin Duby, with Just-in Time Appliance Repair in Grantspass, OR, joins us to talk about his experience selling new appliances and offer tips and advice for anyone thinking of adding this to their appliance service business.

Also, at the end of the show, we give an update on the developing Facebook data-selling debacle that's unfolding. More info on this in my blog post at Appliantology.

 

You can listen to just the audio portion of the vodcast in the player below: