MST Radio Episode 28: Selling New Appliances

Posted on March 28, 2018 by - Business Talk, MST Radio

Special guest, Justin Duby, with Just-in Time Appliance Repair in Grantspass, OR, joins us to talk about his experience selling new appliances and offer tips and advice for anyone thinking of adding this to their appliance service business.

Also, at the end of the show, we give an update on the developing Facebook data-selling debacle that's unfolding. More info on this in my blog post at Appliantology.

 

You can listen to just the audio portion of the vodcast in the player below:

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MST Radio Episode 27: Online Appliance Repair Schools- the good, the bad, and the scam

Posted on March 8, 2018 by - Academy Talk, Business Talk, Career Talk, MST Radio, Tech Talk

  • We compare and contrast three online training options with the Master Samurai Tech Academy. Oh yeah, we're naming names!
  • The Master Samurai Tech Bushido (code of honor)

 

You can listen to just the audio portion of the vodcast in the player below:

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MST Radio Episode 26: Repairing Electronic Control Boards

Posted on February 27, 2018 by - Business Talk, Career Talk, MST Radio, Tech Talk

The Samurai and Mrs. Samurai share some highlights from the inaugural Appliantology Peer Group meeting. One of the topics discussed was the idea of doing electronic control board repairs as part of an appliance repair business.

 

You can listen to just the audio portion of the vodcast in the player below:

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MST Radio Episode 25: Sears tech attacks customer

Posted on February 23, 2018 by - Business Talk, Career Talk, MST Radio, Tech Talk

Samurai Appliance Repair Man and Mrs. Samurai suss out various angles and facets in a sensational recent news story where a Sears contractor tech attacked a customer. Lots of interesting lessons from this story for both customers and in-home service professionals.

Link to the news story: http://denver.cbslocal.com/2018/02/19/repairman-arrested-homeowner-attack/

 

You can listen to just the audio portion of the vodcast in the player below:

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MST Radio Episode 24: Straight Talk about Your Appliance Repair Biz

Posted on February 21, 2018 by - Business Talk, Career Talk, MST Radio, Tech Talk

The Samurai and Mrs. Samurai give you some straight talk about the bidness of appliance repair and other topics:

  • Customer relations and strategic market targeting
  • Culture of dumbass among some techs
  • Free Appliance repair expos like in the HVAC industry
  • Upcoming Appliantology Peer Group web meeting

 

You can listen to just the audio portion of the vodcast in the player below:

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