Posted on February 7, 2018 by Scott Brown - Academy Talk, Business Talk, Career Talk, MST Radio, Tech Talk
In this epic episode:
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Posted on January 15, 2018 by Scott Brown - Academy Talk, Business Talk, Career Talk, MST Radio, Tech Talk
In this special episode, we explore the question of size of the Samurai's ego. Turns out that it's so massive that we needed a whole episode devoted to it. Yes, size does matter!
Also:
- Upcoming ASTI in St. Petersburg
- Tech training challenges
- Three stumbling blocks to becoming a better tech
- What makes Appliantology so great?
- MST Alumnus program
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Posted on December 8, 2017 by Sam Brown - Academy Talk, Business Talk, Career Talk
Do you find that your business or job is in the doldrums as the winter months drag on? We certainly do, but have found that an injection of sunshine and hanging out with Brethren in the Craft is just the thing to liven things up. And the United Servicers Organization (USA) gives us the opportunity every year.
The USA, an organization dedicated to providing support and training to everyone in the appliance repair trade, hosts the Annual Service Training Institute (ASTI), a four-day event that includes classes on all aspects of the Appliance repair business: technical, marketing, business management, you name it. On top of that, you get the opportunity to meet and network with other techs, as well as appliance industry leaders, manufacturers, and, of course, us at Master Samurai Tech. We’ve been a sponsor of this event for several years now.
This year, the ASTI is being held in St. Petersburg, FL. I don't know about you, but we'll be more than happy to take a break from the New Hampshire winter for a few days!
If you've never been, we strongly recommend that you go. The knowledge and opportunities that the event provides are sure to help you make your business the best it can be.
No matter how large or small your service company is, you will find technical and business training at the ASTI to help make your business more profitable. With classes on Digital Marketing, Sales, Business Growth, Leadership, and technical training from all the major manufacturers, you'll go home ready to kick some appliance bootay and take your bidness to the next level. And, of course, there's networking and sharing ideas with other like-minded techs and business owners.
Still not convinced? We can make the deal even better: if you use this special coupon code when you sign up for the event, you get $50 off the registration fee:
CODE: QT9T2Z0L
For more information about ASTI and the United Servicers Association, click this link: http://www.asti.us/
Posted on November 18, 2017 by Scott Brown - Tech Talk, Video Repair Tips
This video shows an emerging issue with some Samsung top load washers causing a no-spin or drive motor error code. A service bulletin on this problem just came out in October 2017.
The cause of the problem is that the wiring to the motor capacitor can break off. When the wiring breaks, it's not always obvious. A simple visual inspection can show the wires looking intact. This video shows you a common presentation of this failure.
As a bonus, I'll also show how to check error codes using the Fast Track and the service bulletin on this problem.
We teach all about troubleshooting tricky problems like this in the Core Appliance Repair Training course.
Posted on October 9, 2017 by Scott Brown - Academy Talk, Business Talk, Career Talk, MST Radio
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