Master Samurai Tech Radio Episode 23: ASTI 2018 Wrap up

Posted on February 7, 2018 by - Academy Talk, Business Talk, Career Talk, MST Radio, Tech Talk


In this epic episode:

  • Wrap up of the 2018 Annual Service Training Institute (ASTI) held in St. Petersburg, FL
  • Technical and business training at the ASTI
  • Travel tips to avoid getting sick
  • Fun facts to know and tell about how social media manipulates you and gives you brain damage

You can listen to just the audio portion of the vodcast in the player below:

Master Samurai Tech Radio Episode 22: How big is the Samurai’s ego?

Posted on January 15, 2018 by - Academy Talk, Business Talk, Career Talk, MST Radio, Tech Talk


In this special episode, we explore the question of size of the Samurai's ego. Turns out that it's so massive that we needed a whole episode devoted to it. Yes, size does matter!

- Upcoming ASTI in St. Petersburg
- Tech training challenges
- Three stumbling blocks to becoming a better tech
- What makes Appliantology so great?
- MST Alumnus program

You can listen to just the audio portion of the vodcast in the player below:

Annual Service Training Institute 2018

Posted on December 8, 2017 by - Academy Talk, Business Talk, Career Talk

Do you find that your business or job is in the doldrums as the winter months drag on? We certainly do, but have found that an injection of sunshine and hanging out with Brethren in the Craft is just the thing to liven things up. And the United Servicers Organization (USA) gives us the opportunity every year.

The USA, an organization dedicated to providing support and training to everyone in the appliance repair trade, hosts the Annual Service Training Institute (ASTI), a four-day event that includes classes on all aspects of the Appliance repair business: technical, marketing, business management, you name it. On top of that, you get the opportunity to meet and network with other techs, as well as appliance industry leaders, manufacturers, and, of course, us at Master Samurai Tech. We’ve been a sponsor of this event for several years now.

This year, the ASTI is being held in St. Petersburg, FL. I don't know about you, but we'll be more than happy to take a break from the New Hampshire winter for a few days!

If you've never been, we strongly recommend that you go. The knowledge and opportunities that the event provides are sure to help you make your business the best it can be.

No matter how large or small your service company is, you will find technical and business training at the ASTI to help make your business more profitable. With classes on Digital Marketing, Sales, Business Growth, Leadership, and technical training from all the major manufacturers, you'll go home ready to kick some appliance bootay and take your bidness to the next level. And, of course, there's networking and sharing ideas with other like-minded techs and business owners.

Still not convinced? We can make the deal even better: if you use this special coupon code when you sign up for the event, you get $50 off the registration fee:


Click here to register!

For more information about ASTI and the United Servicers Association, click this link:

Fixing a Samsung Top Load Washer No Spin Problem

Posted on November 18, 2017 by - Tech Talk, Video Repair Tips

This video shows an emerging issue with some Samsung top load washers causing a no-spin or drive motor error code. A service bulletin on this problem just came out in October 2017.

The cause of the problem is that the wiring to the motor capacitor can break off. When the wiring breaks, it's not always obvious. A simple visual inspection can show the wires looking intact. This video shows you a common presentation of this failure.

As a bonus, I'll also show how to check error codes using the Fast Track and the service bulletin on this problem.

We teach all about troubleshooting tricky problems like this in the Core Appliance Repair Training course.



Master Samurai Tech Radio Episode 21 – Battle of the Titans: Samsung, Whirlpool, Kenmore, Amazon

Posted on October 9, 2017 by - Academy Talk, Business Talk, Career Talk, MST Radio


  1. Industry News:
    • Employment numbers for the appliance repair industry
    • Whirlpool lawsuit against Samsung because Samsung is kicking Whirlpool's corporate *ss on front load washers
    • Samsung opening a new, state-of-the-art $380 million manufacturing facility in South Carolina
    • Kenmore appliances on Amazon
  2. Appliantology monthly workshops:
  3. Refrigerator sealed system repairs: what you really need to know
  4. Top Kendo Master at Appliantology each month wins $100!
  5. Oven and Range repair training course- just in time for cooking season

You can listen to just the audio portion of the vodcast in the player below: