Troubleshooting a no water heat or heated dry problem in a Whirlpool dishwasher

Posted on August 20, 2019 by - Tech Talk, Video Repair Tips

We troubleshot a weird no-heat complaint on a Whirlpool-built (Kenmore branded) dishwasher. This was Whirlpool's newer Global Wash System (GWS) platform dishwasher. Watch how we use the schematic to identify our Load of Interest and pick test points on the control board for measuring voltage, current, and resistance.

 

You know that complicated-looking cycle sequence chart on the techsheet you saw us using in the video? The one that no one uses because they don't understand it? Yeah, that one. We explained how to use it in an Appliantology Tips and Tricks webinar. It really is a powerful troubleshooting aid that lets you check all the functions and loads in the machine in just a few minutes. Premium tech members at Appliantology may watch this webinar recording here.

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2 Responses to “Troubleshooting a no water heat or heated dry problem in a Whirlpool dishwasher”

  1. Philip Stanley on

    thanks for that. Just had a similar one yesterday. I did not know I can take the lower front panel off and do tests that way. just take out the screws for it?

    Any video on determining a bad diverter? click, click, click……?

    Thanks again.

  2. Scott Brown on

    just take out the screws for it?

    Yep

    Any video on determining a bad diverter? click, click, click……?

    Not yet. But when I’ve seen this problem, the circulation pump wasn’t running either–> bad motor or broken wire in door (I’ve seen both). In both cases, I replaced the entire sump assembly which included a new circ pump and diverter.

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