In this video, the Samurai’s dealing with a Whirlpool dryer whose motor won’t run when the start button is pushed.
Instead of tearing apart the dryer and looking at the motor, the Samurai uses some real troubleshooting to find the problem.
By consulting the tech sheet and using some very basic logic, the Samurai not only finds the suspected part—the timer switch—he finds the exact contact that's stopping the motor from running.
And all he had to do was open up the control panel for the dryer. No cumbersome disassembly of the dryer itself.
Watch the video to see real troubleshooting in action so you too can use it in your service calls to save time and cut out frustrating disassembly.