One of the Samurai’s troubleshooting maxims is “All leaks are visible.”

In this video, the Samurai uses this maxim to locate the source of a mysterious leak in a GE front-loader.

The Samurai has the customer run a cycle as they normally would. This was so he could get eyeballs on exactly when and where the leak started.

Once the source of the leak is identified, it’s just a matter of making the repair.

This was one of those jobs where the tech needs to see the machine in action. A customer’s description wasn’t going to cut it.