About Us

Master Samurai Tech Academy is the premier online appliance repair school, training rookies to the trade and experienced technicians alike. As pros of the appliance service industry ourselves, we know what it takes to be expert technicians and operate a successful repair business. When we saw how difficult it was for other techs to come by the same hard-earned knowledge we had, we decided to step in to help. We opened our appliance repair school online to provide affordable, easy-to-access training that would allow techs across the globe to learn around their busy schedules.

Our Mission:
Provide cutting-edge training and education to help techs secure a stronger career in appliance repair and become trusted experts, as well as help business owners create more profitable enterprises.

Our Vision:
Perfect service calls, from start to finish, all across the globe.

Meet Samurai Appliance Repair Man

Samurai Appliance Repair ManHi, my name is Scott Brown. Since 1996, I have been active in the major home appliance repair industry, both as an in-home appliance repair technician running my own service business, but also online as my well-known appliance tech alter-ego, Samurai Appliance Repair Man, helping other appliance technicians at our tech support community, Appliantology.org and at my YouTube Channel.

  • Past Experience

    Before I got into appliance repair, I designed and oversaw construction of industrial ammonia refrigeration systems as a refrigeration design engineer. Prior to that, I was an environmental engineer overseeing compliance at various American and Canadian manufacturing facilities as well as designing remediation for various Midwest-based Superfund hazardous waste sites. I was also a process engineer in developing and improving the tire production process and served in the U.S. Navy as an avionics technician repairing navigational radar equipment. In short, I know tech. And well.

    Home and Family

    I moved to New London, New Hampshire, in 1994 with my wife, Susan, and our one-year-old daughter, Ivey. Our two sons, Stephen and Sam, were both born here. Sam accompanies me on service calls to help his old Dad out and learn the art and craft of appliance repair.


    – Basic Electricity and Electronics School, U.S. Navy, 1977

    – Aviation Electronics Technician School, U.S. Navy, 1978

    – Bachelor of Science, Agricultural Engineering, University of Georgia, Athens, GA, 1984

    – Master of Science, Environmental Systems Engineering, Clemson University, Clemson, SC, 1988

    Licenses and Professional Associations

    – Licensed Professional Engineer (P.E.), New Hampshire, License No. 09030

    – Member, United Servicers Association

    – EPA Refrigeration Certification


    Mr. Appliance Franchisee of the Year, 1998

    Military Service

    U.S. Navy, Active Duty 1977-1980, Active Reserves 1980-1982. Honorable Discharge.

Meet Mrs. Samurai

Susan headshot 2016 cropI’m Susan C. Brown, aka Mrs. Samurai, the editor of the Master Samurai Tech Academy and a major contributor to the Business Course. I also help with the administration of the Academy, communications, and assistance at the Ask the Teacher Forums.

  • I have worked alongside the Samurai every step of the way in building all of his appliance repair businesses since 1996, including being the customer service rep and bookkeeper for our local service business, and the editor and occasional contributor to Appliantology. I also homeschooled our 3 children during this time, giving me an appreciation for good educational materials which helped to inspire us to create the Academy.

    Before all of that, I worked as an Environmental Engineer for a consulting firm in both Chicago and Minneapolis.


    – Master of Science, Environmental Systems Engineering, Clemson University, Clemson, SC, 1989.

    – Bachelor of Science, cum laude, Chemical Engineering, Clemson University, Clemson, SC, 1987.