In this webinar excerpt, we are troubleshooting a problem with a GE JSP47BF4 glass cooktop range where one of the hot surface indicator lights stays on even when the element switch is off and the element is at room temperature. We used the tech sheet (minimanual) for this model to understand the circuit and developed a couple of specific troubleshooting strategies.

The analytical principles demonstrated in this video apply to ALL appliances. Electricity works the same way in every appliance no matter who made it. Understanding circuits and reading schematics are powerful skills with broad application that will take your appliance repair troubleshooting to the next level– increasing first call completes, profitability, and customer satisfaction. These are exactly the skills that we teach in the Core Appliance Repair Training course!


Enroll in the MST Academy now to get all the foundational knowledge you need to troubleshoot like a pro!