I talk to lots of appliance service company managers and many of them are asking, “Where can I hire good techs?” This is the wrong question! You won’t find any good techs in the appliance repair trade because there are so few of them. And techs you do find with experience generally still do not have sufficient technical skills or they may have attitude/people skill problems.

The right question is, “How can I cost-effectively train someone to be a great appliance tech?”

You’re going to have much better results by hiring someone based based on character: Do they have a good work ethic? Will they show up for work on time (or at all) and sober? Do they seem to have good people skills? Do they have a willingness and ability to learn, in other words, are they trainable? Once you’ve found someone with good character, then add the technical skills with training.

Here’s the bottom line: You can’t change character with training. But you CAN change technical skills inexpensively and effectively with the online tech training here at the Master Samurai Tech Academy, starting with our Core Appliance Repair Training course.