Just got back from an excellent United Servicers Association (USA) regional training session (RSTI) in Boston, MA. If you’re not taking advantage of the RSTI near you, you might as well give yourself a lobotomy. Whirlpool Corporation was one of the manufacturers participating in the training conference. Dave Shertzer, from Whirlpool Corporation, was the instructor and presented a first-class training session on the new Whirlpool Alpha platform steam dryers and front-load washers.

If you can’t make it to the RSTI near you, you can benefit from my personal training notes from Dave’s session in Boston. Just download the PDF, copy and paste the password from the September 2014 USA e-newsletter (also at the USA blog) and you’ll be able to read my training notes just like you were there!