1. Enroll

Easy and Affordable

To start training, you must first enroll in the course or bundle you wish to take. We recommend that techs of all skill levels start with Core Appliance Repair Training, since the Advanced Courses require that you understand all the concepts from our Core course.

Instructions for Students

  1. If you already have an account (from taking a course or course sample), log into that account, then click Enroll in the menu. If you don’t have an account, move onto step 2.
  2. Choose the course or bundle from the drop down menu under “Registration Options.”
  3. If you have a discount code, enter it next and click “Apply.”
  4. Enter your profile information (click here for more details). If you already have an account and are logged in, these fields will auto-fill.
  5. Enter your credit or debit card information.
  6. Click “Submit Form.” You’ll have immediate access to the course(s) once the payment is complete, and a receipt will be emailed to you.

If you are an employer, visit Enrolling Your Techs for your set of instructions.


2. Access the Course

Self-Paced and On-Demand

To access your course, click “Log In” in the upper right of the website, then enter your username and password. You will automatically be redirected to your course dashboard, where you can see all of the courses available to you and your progress in each. Just click on a course to begin training.

The most important thing to remember is that you are in control of your training. This is a self-paced, on-demand course—all you need is an internet connection and a device to view the course material on. Train at work between hands-on service calls, or train at home, coffee-shops, libraries, etc. Knock out a couple units at a time, or pop in for five minutes to review a concept. You may only need a desktop computer for some of the real-world schematic examples we use, and for the quizzes if you’re worried about clumsy fingers picking the wrong answer accidentally.

Our goal is to make it as easy as possible to master all aspects of appliance repair, on your own schedule and on a reasonable budget. This training is for your job and livelihood—mastering this material will improve your income, job success and work satisfaction—so nothing should stand between you and mastery.


3. Start Training

Structured to Lead You to Mastery

Each course is divided up into modules and units. Modules cover a broad subject, such as Basic Electricity, and are made up of units, which are like lessons. Each unit has a quiz at the end that you must take before you move on to the next unit. And most modules end with an exam.

The Training Process:

  1. The modules and units are structured in such a way that each builds off the last, so students are required to take each course in order, one unit at a time. In fact, it’s highly encouraged that you master each unit before moving on (if you need help mastering the material, see step 3 below).
  2. For each unit, watch any training videos, read the material (including any assignments in the textbook), and listen to any audio. Our courses mix video, text, exercises and humor to cater to all learning styles and help you get the most out of your training.
  3. If you get stuck or have questions, our appliance repair experts are on standby in the Ask the Teacher Forums to help. It may seem like there’s a lot of distance between us and you, this being an online course, but that doesn’t stop us from doing all we can to make you a better tech. If you need something explained in a different way than how we present it in a lesson, or broken down a bit more, we are more than happy to help.
  4. Once you feel you’ve got a handle on the unit material, take the quiz. You will immediately see your quiz results and, if you pass, you can move on to the next unit.

“But What About Hands-on-Training?”

The answer for working techs:

The short answer: students who are current techs will be working on actual appliances every day on the job. Learn in your downtime, then apply the skills and knowledge during your service appointments, cementing your new knowledge.

The long answer: The reason this method works is that we aren’t teaching how to disassemble an appliance or change parts (that’s what service manuals are for). We teach the troubleshooting skills so that, when you show up at a home to fix a freezer that doesn’t freeze or a dryer that doesn’t dry—no matter the make or model—you know where to look, what to test, and what to do to fix the problem.

The answer for techs not working at the moment:
Whether you’re a complete newbie or in between jobs, there are work-arounds:

  • You can work on your own appliances, or those of your friends and family
  • You can get junk/used appliances (from Craigslist for example) to work on at home
  • Or you can dive straight into taking repair jobs on the side, starting very slowly

If you need help figuring out a work-around, we’re happy to help.

To this day, we have only heard praise from our former students, and zero complaints about not including hands-on-training. Plus, we save our students thousands of dollars because they don’t have to take days off to fly across the country to take in-person training that isn’t necessary.


4. Test Your Knowledge

Evaluate Your Progress as You Train

Every unit in the course has a quiz at the end, and every module has an exam, which consists of quiz questions from the units in that module. These quizzes and exams are automatically graded, though in the Core Appliance Repair Training course, there are two exams (a midterm and final) with “open answer” questions that are graded by Team Samurai.

Quizzes are designed to help you evaluate how well you understood the material, so we allow students to retake them (we’re not hardasses). If you fall short on a quiz or exam, there is no shame in studying up, getting help in the Ask the Teacher Forums, and retaking it to achieve the required score.

But we do limit our students to two attempts per quiz and exam, because there is shame in taking a quiz over and over and using trial and error to get enough correct answers. That’s not learning, and you can’t apply that approach on the job. With the right approach and a little hard work, you can ace your second attempt, as most students who take their training seriously do.

If you still haven’t achieved the required scores after your second attempt, don’t panic! We do offer quiz and exam resets, though they are not automatically given. You must demonstrate that you have adequately prepared to pass the quiz or exam on your third attempt. Once you’ve prepared and feel confident that you can answer the questions you struggled on before, click here to submit a reset request. We’ll contact you by email when everything is ready for you to retake the quiz or exam.

Note: If you are considering a reset on a quiz, don’t move forward with the training just yet or you will lose further progress once we reset your course.


5. Get Certified

Have Confidence in Your New Skills

Certification is issued for the Core Appliance Repair, Advanced Refrigerator Repair, Advanced Oven and Range Repair, Advanced Washer and Dryer Repair, and Advanced Troubleshooting courses. If you are aiming to earn your MST Certification, then you must achieve the following marks on quizzes and exams:

  • Scored an 80% or better on each unit quiz
  • 90% or higher on each module exam (where applicable)
  • 90% or higher on both the midterm and final exams (where applicable)

Note that the requirements are for each quiz or exam, not based on an average.

And as a bonus, students who earn their certification in the Core Appliance Repair Training course also receive a one-year alumnus membership to Appliantology, the biggest and best online resource for working techs. That’s a $197 value FREE, and that’s just for starters.