We currently have 3 technical courses and 1 "soft skills" course that is appropriate for your employee techs:
1. Fundamentals of Appliance Repair
2. Advanced Troubleshooting
3. Refrigerator Repair
4. Professional Service (Customer relations and other soft skills)
These are sold together in a "Tech Bundle", where you get the Professional Service course for free. This Bundle is the most powerful resource for your tech! The courses are available for individual purchase, as well.
To be honest, most techs, no matter how much experience they have, should start with Fundamentals. We've had techs with 20+ years experience say that this course filled in all those knowledge gaps in Electricity, Electronics, and Troubleshooting, which seriously upped their game.
Yet, Fundamentals is also designed for the rookie tech as well. It's our most popular course for a reason - most techs in this trade do not have the skills needed to deal effectively with today's computer-controlled appliances, and this course delivers.
Click the button to get more details about the courses! READ MORE ABOUT THE COURSES