Master Samurai Tech Radio Episode 17 | The Master Samurai Tech Academy

Master Samurai Tech Radio Episode 17

Posted on July 4, 2016 by - Business Talk, MST Radio

 

Special 4th of July episode:

- Industry News: Haeir buys GE Appliances; new Wolf induction cooktop; Italian appliance manufacturer, SMEG, gaining market share
- Firing your customer; identifying and harpooning "land sharks." Link to article discussed in the vodcast: https://www.groovehq.com/support/how-to-fire-a-bad-customer
- Current thinking on responding to negative reviews
- Dealing with unreasonable customers
- Master Samurai Tech news

Learn more about managing an appliance repair business and your customers in our online business course.

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You can listen to just the audio portion of the vodcast in the player below:

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